How to fix paper jam error on HP printer?

Quick Steps to fix HP printer paper jam issue:

Solution 1: Clear the paper jam from the input tray

If any kind of paper stuck into the paper tray, then you may also confront this issue and you can simply fix this problem by clearing the paper tray with the help of below steps:

  • First of all, turn on your HP printer and then disconnect your printer from the power source by removing the USB cable.
  • Look for the input tray and then gently pull out the input tray.
  • Now check if any piece of paper jammed inside the input tray and then remove it.
  • Place the input tray on its proper place and then connect it to the power source.
  • Now take a printing test by printing a document.

Solution 2: Clean the paper feed rollers

Sometimes paper feed rollers also caused different sort of issues including the paper jam issue. You can clean the paper feed rollers to fix this problem as per given below steps:

  • Power off your computer and then disconnect it from any power source.
  • Now open the input tray and find the grey paper rollers.
  • Clean the grey paper rollers very carefully with a soft cloth.
  • Place the rollers back into their place and then turn on the printer.
  • Now try to print a document to check.


By following these above-described methods, you can fix HP printer not printing issue very easily that occurred due to the paper jam and if you are still not competent enough to resolve this issue, then contact the technical support team and get the instant solutions to fix all sorts of HP printer related issues.